FrameFolio

Contact the Curator

One inbox, read by one person. Corrections go to the front of the queue.

Write to [email protected]. There is no form, no ticketing system and no chat widget — one address, read by the person who writes the labels.

Corrections come first

If a price, plan name, storage limit or feature claim on this site is out of date, that email gets answered before anything else in the queue. Include the page it appears on and a link to the vendor page showing the current figure, and the fix usually lands the same week. Corrections are credited on request. This category of email is genuinely welcome: pricing in this category moves constantly, and several platforms publish figures that change mid-promotion.

What we do not do

We do not review individual portfolios for free. Critiques take hours to do responsibly, and a fast opinion given in five minutes is worth what it costs. Requests for one will be read and, with apologies, declined.

We also do not accept paid placements, sponsored reviews, guest posts or link insertions, and we do not send review copy to vendors before it publishes. Emails proposing any of those will not get a reply.

When to expect an answer

Corrections: within a few working days. Questions about which builder suits a particular practice: usually within a week, and answered briefly. Press, syndication and permission enquiries: within a week. Everything else may take longer or go unanswered, which is not rudeness so much as arithmetic — this is a small operation, and the writing takes precedence over the inbox.

One request that saves us both time: if you are asking which platform to choose, say what you make, whether you deliver files to clients, and whether you sell prints. Those three answers decide almost every recommendation on this site.